Your next outage shouldn't be a fire drill.
SevOps replaces PagerDuty + incident.io + your status page tool. One platform to run the incident, track the SLA, update stakeholders, and see what customers are actually affected.
Declare to resolve
One workflow
Severity, owners, timeline, SLA breach warnings.
Status page
Your domain
Custom branded. TLS included. Update from the incident.
Coming soon
Blast radius
Map service dependencies. See which customers and revenue lines are hit when something breaks.
How it works
Incident happens. You open SevOps. Everything else follows.
- Declare
- Coordinate
- Communicate
- Close & learn
Declare the incident
Set priority, assign a commander, pick affected services. SLA clock starts automatically.
Coordinate the response
Timeline updates, severity changes, runbook steps. Everything logged. Bridge to Slack or Teams.
Keep everyone posted
Status page updates and stakeholder emails from the same screen. AI drafts the first version.
Close and learn
Resolve, capture root cause, run the washup. MTTR and SLA data flows into reporting automatically.
Features
Everything you need when things go wrong.
Incident lifecycle
Declare, acknowledge, mitigate, resolve. Full timeline, severity tracking, commander assignment. P1 through P4 with configurable SLA policies.
SLA tracking
Define response and resolution targets per priority. Real-time breach warnings. No more spreadsheets to figure out if you hit the SLA.
Status pages
Public or private. Your domain, your branding, automatic TLS. Update directly from the incident view. Subscriber email notifications built in.
Stakeholder comms
Email builder with templates and recipient groups. AI drafts the first version. Stop writing the same "we're aware of an issue" email from scratch.
Runbooks
Create templates, attach them to incidents, track checklist progress. The on-call engineer gets the steps, not a wiki link they won't read at 3am.
Jira sync
Bi-directional. Create Jira issues from incidents, sync status back. Webhook dedup and dead-letter retry so nothing gets lost.
On the roadmap
What's coming next.
Alert ingestion
Datadog, Prometheus, Grafana webhooks. Normalise, dedup, route to the right team. Auto-create incidents from alerts.
On-call schedules
Rotations, escalation policies, override management. Auto-page the right person. Replace PagerDuty.
Blast radius mapping
Service dependency graph. When a service breaks, instantly see downstream impact, affected customers, and revenue at risk.
Slack and Teams bots
Real integration. Post updates, receive acks, create war rooms. Not just a "click here to open a link".
Who it's for
Built for 5-to-50 engineer teams that don't want three tools to handle one incident.
You're paying for PagerDuty but only using the alerting
SevOps gives you incident management, on-call (coming soon), and status pages. One bill, one login.
Your "incident process" is a Slack thread and a Google Doc
That works until it doesn't. SevOps gives it structure without the overhead of enterprise ITSM.
Your CTO asks "how long did it take to fix?" and nobody knows
MTTR, SLA adherence, incident frequency by priority. The data is there because the workflow captures it.
Pricing
Simple. Per workspace, not per seat.
No per-user pricing that punishes you for growing the team. Free tier to get started, Pro when you need the full platform.
Pro
- Unlimited incidents and team members
- Status pages with custom domains
- SLA policies with breach alerts
- Email builder + AI drafts
- Runbooks and Jira sync
- Reporting with CSV/PDF export
7-day trial. No credit card required.
Ready to stop winging it?
Get your incident workflow sorted in minutes, not months.